# Troubleshooting

> Canonical: https://parenttechforum.com/topics/troubleshooting/
> Last modified: 2026-08-26

12 staff answers

Staff-written answers about troubleshooting for parents managing children's YouTube access.

01

### Blocked YouTube Channel Still Appears — Why and How to Fix

Channel blocking on YouTube means it won't appear in your recommendations — but it doesn't prevent access through search, direct links, or a...

02

### YouTube Comments Visible After Hide Setting — Troubleshooting

YouTube supervised accounts don't have a native "hide comments" toggle — comments are visible. WhitelistVideo's Hide Comments toggle is the ...

03

### YouTube Parental Settings Not Syncing Across Devices

YouTube settings sync through the Google account — if the child is signed into different accounts on different devices or not signed in, set...

04

### YouTube Parent Code Not Working on TV

The YouTube/YouTube Kids parent code on TV is different from your Google account password or Family Link PIN. It's typically a 4-digit code ...

05

### YouTube Settings Reset After an App Update

Account-level settings (content level, Shorts limit) managed through Family Link should persist because they're server-side. Device-local se...

06

### Child Bypasses YouTube App Through Browser — What to Do

If your child opens youtube.com in a browser, supervised account settings still apply IF signed in. But signed-out or Incognito browsing byp...

07

### Can Incognito Mode Bypass YouTube Parental Controls?

Yes — Incognito bypasses ALL account-based YouTube controls because the child isn't signed in. Solutions: disable Incognito (Family Link on ...

08

### Can Casting Bypass YouTube Child Profile on TV?

Yes — casting uses the sending device's account, not the TV's profile. If a child casts from an uncontrolled phone, the TV plays whatever th...

09

### Child Keeps Switching to Adult YouTube Profile

On shared devices, children can switch YouTube profiles with one tap (no verification). Solutions: remove adult accounts from the child's de...

10

### Can TV Guest Mode Bypass YouTube Child Profile?

Yes — guest mode on most smart TVs provides unrestricted YouTube with no parental controls. If the child can access guest mode, they bypass ...

11

### What to Check Monthly for YouTube Parental Controls

Check monthly: approved channel list (remove changed channels), account sign-in on each device, settings stability (updates may reset prefer...

12

### When Co-Parents Disagree on YouTube Settings

YouTube parental controls are per-account — whoever changes settings last wins. No per-household override exists. Agree on a shared baseline...